Bank Supervisor School
Explore the coaching and leadership skills that ensure your plan for success as a highly effective supervisor in this results-oriented workshop! Attendees will develop the attitude, aptitude, skills, confidence, persistence and commitment to excel in this multi-tasking, challenging role. You will take your expertise to the next level as you learn how to collaborate and coach your team to excel on the job.
Both new and seasoned supervisors will find this experiential training invigorating, motivating and beneficial to managing and supervising others.
When
Where
TBA Headquarters
203 W 10th Street
Austin, Texas 78701
9 Reasons You’ll Enjoy Bank Supervisor School
1. Strengthen your communication and crucial conversation skills
2. Coach, empower and delegate effectively
3. Recognize and develop your own unique management style
4. Role model and teach the “give and take” you need to build a unified team
5. Help with initiatives that result in buy-in and acceptance from your team
6. Respond decisively and consistently to sticky situations
7. Manage relationships that move a team of people in a desired direction
8. Build standards of service quality, consistent with the expectations of internal and external customers
9. Work with your team to collaborate on a case study and present your solution
The registration fee includes program materials, most meals plus the reception.
Cancellation/Refund Policy:
Cancellations or substitutions must be submitted in writing. Please email to education@texasbankers.com. Cancellations received on or before October 23 will receive a refund less a 10% cancellation fee. Cancellations received October 23-30 will receive a refund less a 50% cancellation fee. Any cancellations received after October 30 or “no shows” will not be refunded. Extenuating circumstances are reviewed on an individual basis. Substitutions are permitted without penalty.
Nearby Hotels:
The Stephen F. Austin Royal Sonesta
As a preferred group account, we’re happy to extend our Business Travel Rate (BTR), which provides a 12% discount off retail rates.
Here are the details for booking:
📌 Rate Name: Business Travel Rate
📌 Rate Code: BTR
Book Here
2025 Hyatt Centric Congress Avenue
Discount: $229 or 15% off best available rate when published rate is below $229
Available to all staff, clients, contractors and retires. No Identification required
When booking online, Select Corporate or Group Code in the booking tool and enter 39833. The link below automatically inputs the company code into the booking tool so you can simply choose the “book” button when on the Hotel webpage.
Book Here
2025 Historic Driskill Hotel
Discount: $229 or 15% off best available rate when published rate is below $229
Available to all staff, clients, contractors and retires. No Identification required
When booking online, Select Corporate or Group Code in the booking tool and enter 39833. The link below automatically inputs the company code into the booking tool so you can simply choose the “book” button when on the Hotel webpage.
Book Here
The registration fee includes program materials, all daytime meals, online behavioral assessment tool plus a welcome reception (guests invited).
Note: For IRS reporting purposes, the food cost portion of your registration is pending approval.
A notebook with course materials will be provided onsite for each student. The hands-on curriculum features an in-depth case study project and class exercises. Additionally, students will be asked to complete an online behavioral assessment prior to attending to participate in the Wednesday morning sessions. Completing the assessment will help you better assess and understand your style of managing and communicating.
Attendees will be notified once credit has been approved. CPE credits are pending approval with:
• Texas State Board of Public Accountancy
• SHRM
Presenter
Vicki Kraai
Vicki is CEO of InterAction Training. Vicki’s 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Her many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program. She has a passion for developing people for success in the financial services industry. Banker’s value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.
Heather Legge
Heather Legge is a senior training specialist for InterAction training. Heather is also a certified executive coach, founder of Envision Success Inc, and author of Lead With Moxie. Since starting her consulting career in 2006, Heather has worked with hundreds of leaders in all sizes of organization (including First National Bank, Salvation Army, Mass Mutual, Metro FCU, Cresa, Wells Fargo, CSG, State Farm, Keller Williams, Fidelity, Farmers Insurance, YMCS, Centris FCU, WIFS)