Safe Deposit Operations
If just ONE customer claims the bank took contents out of his/her safe deposit box, what is the bank’s liability? UNLIMITED!
Today’s banking environment requires solid internal controls, policies, procedures, and training to minimize risks. With risk management a high priority in banking today, safe deposit operation guidelines are critical for both liability concerns as well as safety and soundness compliance.
Awareness, knowledge, tools, and cautions are continuous and never-ending for safe deposit box operations. This is a comprehensive, relevant, fast-paced program designed as a safe deposit operations learning tool and a refresher.
Participants will acquire timely tools, job aids and a reference notebook.
When
Where
Virtual
Topics
- Compliance responsibilities of safe deposit operations – rental agreements and the rights and duties as a lessor, renting and accessing a safe deposit box, key controls, records and file management, and more
- Basic operating procedures and guidelines for safe deposit operations – surrender procedures, delinquent billing, decedent boxes, abandoned property, responding the legal claims for contents, auditing procedures, and disaster recovery
- State legalities of safe deposit boxes
- Uniform Unclaimed Property Act and the tools needed to evaluate its procedures for dormant accounts, unclaimed property, and escheatment
- Sample training tools for educating employees on safe deposit operations
- Recurring safe deposit box questions and recommended responses
- Safe deposit court cases and “lessons learned”
- Impact of the Patriot Act, BSA, and SARs reporting requirements on safe deposit operations
First Registrant: $425
Additional Registrant: $375
All Non-Members: $850
The fee includes access to the virtual seminar, program materials and session recordings.
IMPORTANT: Registration is per person and the program is priced accordingly. All attendees must be registered to ensure access to the program, materials and recorded content. If you would prefer to email us your registrations, we will be happy to invoice your bank.
CANCELLATION
Cancellation/substitution requests must be made in writing. Email requests to education@texasbankers.com. Full registration fees will be refunded if written notice is received no later than February 18, 2025. Substitutions are permitted without penalty.
Retail/branch team members (customer service and new account representatives, universal bankers, branch/retail leadership), retail banking operations, compliance officers, trainers or anyone required to service any aspect of safe deposit operations.
Texas State Board of Public Accountancy: 6 CPE credits. There are no educational prerequisites.
American Bankers Association: Under review.